This Privacy Policy explains how txbit collects, uses, shares, and protects user information obtained through the txbit.io website. The terms “we,” “us,” and “our” refer to txbit Holdings Limited and its affiliates. When we ask for certain personal information from users it is because we are required by law to collect this information or it is relevant for specified purposes. Any non-required information you provide to us is done so voluntarily. You decided whether to provide us with these non-required information; you may not be able to access or utilize all of our Services if you choose not to.

By using the Site, you consent to the data practices described in this Privacy Policy. On occasion, txbit may revise this Privacy Policy to reflect changes in law or our personal data collection and use practices. If material changes are made to this Privacy Policy, the changes will be announced by posting on the site. We will ask for your consent before using your information for any purpose that is not covered in this Privacy Policy.

The latest privacy policy has incorporated elements from the General Data Protection Regulation (GDPR) as we act in accordance to its personal information processing rules within the European Economic Area (EEA).


INFORMATION TXBIT COLLECTS
We want you to understand the types of information we collect when you register for and use txbit’s
  • Subscription Email

    During pre-launch of txbit.io, you can subscribe to the mailing list to get latest updates about the exchange.

  • Information you provide to us at registration

    When you create a txbit Account, you provide us with personal information that includes your contact information (Email Address and a password). You can also choose to add Google Authenticator account to be used for 2FA verification for improved security.

    Information we collect when authenticating user identity.

  • Information we collect as you use our services.
Service Usage Information

Through your use of the txbit platform, we also monitor and collect tracking information related to usage such as access date & time, device identification, operating system, browser type and IP address. This information may be directly obtained by txbit or through third party services. This service usage data helps us our systems to ensure that our interface is accessible for users across all platforms and can aid during criminal investigations.

Transaction Information

For all personal and enterprise user accounts, we collect transaction information including deposit snapshots, account balances, trade history, withdrawals, order activity and distribution history. This transaction data is monitored for suspicious trading activity for user fraud protection, and legal case resolution.


WHY DOES TXBIT COLLECT THIS INFORMATION
To provide and maintain our services

We use the information collected to deliver our services and verify user identity.

We use the IP address and unique identifiers stored in your device’s cookies to help us authenticate your identity and provide our service. Given our legal obligations and system requirements, we cannot provide you with services without data like identification, contact information and transaction-related information.

To protect our users

We use the information collected to protect our platform, users’ accounts and archives.

We use IP addresses and cookie data to protect against automated abuse such as spam, phishing and Distributed Denial of Service (DDoS) attacks.

We analyse trading activity with the goal of detecting suspicious behavior early to prevent potential fraud and loss of funds to bad actors.

To comply with legal and regulatory requirements

Respect for the privacy and security of data you store with txbit informs our approach to complying with regulations, governmental requests and user-generated inquiries. We will not disclose or provide any personal information to third party sources without review from our legal case team and/or prior consent from the user.

To measure site performance

We actively measure and analyse data to understand how our services are used. This review activity is conducted by our operations team to continually improve our platform’s performance and to resolve issues with the user experience.

We continuously monitor our systems’ activity information and communications with users to look for and quickly fix problems.

To enforce our Terms of Use and other agreements

It is very important for us and our customers that we continually review, investigate and prevent any potentially prohibited or illegal activities that violate our Terms of Service. For the benefit of our entire user base, we carefully enforce our agreements with third parties and actively investigate violations of our posted Terms of Use. txbit reserves the right to terminate the provision of service to any user found engaging in activities that violate our Terms of Use.


CONTACT US

We are committed to respecting the freedoms and rights of all our txbit users who have placed their trust in our service. If you should have any questions or concerns regarding this Privacy Policy, or if you would like to file a Data Protection request, please contact us on [email protected]